About

About Us

neutralsI started The Uncommon Thread in September 2010 after knitting for a few years, then discovering Ravelry and becoming thoroughly addicted – particularly with knitting with luxury hand-dyed yarns. I love colours, texture and I’m passionate about knitting.

We are an artisan company and dye all our yarns lovingly by hand in our studio in Brighton, England. Although still relatively small, we are constantly expanding in order to keep up with the demand for our products.

I aim to source a few unusual, British breed yarns that are often limited editions. These are spun in small mills from small flocks and are very special. But here you’ll also find luxury fibres, such as cashmere, silk, alpaca and merino for your knitting pleasure.

I am very passionate about the environment and aim to minimise the impact I have on it. I simmer the yarns for a long time so that as much dye as possible can bond with the fibres, rather than going down the drain. Our mailing bags are 100% biodegradable and our tags made from 100% post consumer waste – not only that, they are beautiful too! Our British breeds yarns are spun locally, so have few ‘wool miles’ and some are even spun in a mill partly powered by water.

I enjoy working with other knitters and fibre artists and in 2012 I launched a series of collaborations with knitwear designers. The first was Occitan, by Beth Kling, followed by Obsidian, by Lisa Mutch and Play, by Veera Välimäki.

Postage Rates, Taxes and Other Practical Things

tagPlease note that VAT at 20% is chargeable on both goods and post and packing on any purchases being delivered to a country within the EU. Prices do not include VAT and this will be automatically added at checkout. Customs charges on purchases outside the EU are the responsibility of the buyer.

Once you have placed goods in your cart, they are safe for ten minutes, so no need to worry about cart-jacking. If you have your heart set on something and it’s showing as being in someone’s cart, it’s always worth checking back from time to time to see if it’s been released back into the shop. Unless, of course, it is marked as sold out – in this case it’s really gone! If you decide not to purchase something, please remove it from your cart, to give someone else the chance to – thanks!

Postage rates
Worldwide flat rate of £3 for the first skein, 90p for each additional one (plus VAT at 20% if you are in the EU)

All parcels are sent via Royal Mail, non-tracked and uninsured. If you would like us to send your parcel with insurance, please contact us for a quote. If goods are in stock, they are usually sent within 2-3 days, but please allow up to a week for mailing. Delivery times vary, but are typically 2 days for UK, 7-10 days for Europe and 10-14 days for the rest of the world. Occasionally postmen like to keep parcels a little longer, but I’ve had very few go missing. Pre-order (dyed to order) items are clearly marked as such and the listing will include details of when you should expect your item to be posted.

If you would like to exchange an item, just let us know. Once we have received the item in mint condition we will post a replacement out to you, although this will incur extra postage. Returns are also accepted as long as the item is in saleable condition. We will refund the cost of the yarn only.

In the unlikely event of your item being faulty, we are happy to refund or replace your item free of charge.

If you are using our yarn for stripes, or with other colours, we recommend washing it beforehand to ensure no bleeding occurs. Some colours are absolutely fine, but others have a tendency to release dye in the first few washes. Feel free to get in touch to check if the colourways you picked are prone to bleeding. 

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The Uncommon Thread is a limited company, registered in England and Wales. Company registration number: 8222654. Registered address:

Rodhus
16-30 Hollingdean Rd
Brighton
BN2 4AA
UK

VAT registration number: 144 5456 11

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